Terms of Service
Last updated: June 26, 2026
The deal
Planning is free. When you turn on money collection for a trip, Bach HQ charges a one-time $29 unlock fee. Stripe processing fees apply to guest payments and are paid to Stripe, not Bach HQ.
Money & refunds
Bach HQ uses Stripe Connect destination charges. Guest payments settle directly into the organizer's connected Stripe account. Bach HQ does not hold funds and does not issue refunds for guest payments — refunds are issued by the organizer from their Stripe dashboard. The $29 unlock fee is non-refundable once the trip's collection has been opened.
Acceptable use
You won't use Bach HQ for fraud, illegal goods, or anything that violates Stripe's restricted-business list. Trips that do will be removed.
Your content
You own your trip content. You grant Bach HQ the limited right to host and display it to your invited guests. You're responsible for getting permission from anyone whose photos you upload to The Wall.
No warranty
Bach HQ is provided "as is". We're not responsible for canceled trips, no-show guests, or weather.